Refunds and returns

Your product is not compliant : we will refund you and generate your return label within 24 hours.

Your product does not suit you :
- Items purchased from a private seller are neither refundable nor exchangeable. However, we offer you the possibility of reselling your purchase, without commission.
- Items purchased from Sophie And Lucie can be returned, with a return fee of €7.99 payable by the customer.

For more information, read our FAQ