Refund policy
Your product does not conform : we will refund you and generate your return label within 24 hours.
Your product does not suit you :
- Items purchased from a private seller are neither refundable nor exchangeable. However, we offer you the opportunity to re-sell your purchase, without commission.
- Items purchased from Sophie & Lucie are eligible for return at the buyer's expense (€7.99).
To find out more, please read our FAQ
Your product does not suit you :
- Items purchased from a private seller are neither refundable nor exchangeable. However, we offer you the opportunity to re-sell your purchase, without commission.
- Items purchased from Sophie & Lucie are eligible for return at the buyer's expense (€7.99).
To find out more, please read our FAQ